EDV Carer Coaching Program - Eating Disorders Victoria
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EDV Carer Coaching Program

Home ~ Find support ~ EDV Carer Coaching Program

The Carer Coaching Program by Eating Disorders Victoria is an 8-week, 1:1 online coaching program for families with a young person who has been newly diagnosed with a restrictive eating disorder. This page outlines what the program entails and how you can get involved.

What is the Carer Coaching Program by Eating Disorders Victoria?

EDV Carer Coaching is a structured eight week program, designed to get families off to a good start in supporting their young person’s recovery from a restrictive eating disorder. The program will be delivered by one of our experienced Carer Coaches.

What is a Carer Coach?

Our Carer Coaches have lived experience of supporting their young person through to recovery from an eating disorder. They also bring a wealth of collective experience from their ongoing peer support work with other families. They are not clinicians, but they bring the expertise and skills they have gained throughout their own journey, to support your family.

How can the program help families?

Families will feel empowered by gaining knowledge about eating disorders and learning actions they can take to support recovery, prior to beginning formal clinical treatment.

How does the program work?

Participants will attend up to eight weekly online sessions prior to commencing treatment with their specialist clinical team. These sessions will run for 60 minutes and carers will leave feeling more empowered and confident.

Please note that this is a pilot program and as such you will be required to complete surveys at the beginning of your participation of the program, as well as upon completion and 2 months after completion. Information that is collected from these surveys will be deidentified for any use or publication outside of EDV.


  • The person with the eating disorder must be under the care of a GP or pediatrician.
  • You are the carer/s of a young person (under 19) who is experiencing a restrictive eating disorder.
  • The young person with the eating disorder is on a wait list for formal treatment.
  • You are able to commit to weekly sessions (up to 8) until formal treatment commences.
  • You are a Victorian resident.

Program responsibilities

Our responsibility
  • Our Carer Coaches are experts by experience. We are not clinicians.
  • We cannot provide service or clinical recommendations and all of our information should be regarded as adjunct to, not a replacement for, clinical treatment.
  • We will keep your information confidential (the EDV privacy guidelines can be found on our website).
  • Our Carer Coaches receive support and supervision.
Your responsibility

Please provide us with 24 hours notice if you cannot attend your scheduled appointment.


How much does the program cost?

This program is free, thanks to the support of the Victorian Government.

What if our formal treatment appointment arrives before we have completed the 8-week Carer Coaching Program?

You can finish the Carer Coaching program at any time during the 8-week period. We will provide an exit meeting to ensure that you leave feeling informed and well supported.

Who else can attend the Carer Coaching Program 8-week course with me?

Any primary carer is welcome, but would need to attend the entire course.

How are the appointment dates organised?

You will work together with your Carer Coach to book mutually convenient times for your appointments. Appointments will be for up to 60 minutes, on a Tuesday or Wednesday between the hours of 9.30am and 4pm.

What if I need help between appointments or if the waiting period for treatment is over 8-weeks?

EDV have a broad level of support available to you. Call the EDV Hub, Monday-Friday 9.30am-4.30pm on 1300 550 236 or the Butterfly Foundation 7 days per week, 8am-midnight on 1800 334 673.

Register for the Carer Coaching Program

If you are interested in joining the Carer Coaching Program, please complete the registration form provided below and one of our Carer Coaches will get in touch.

For further questions about the program, please reach out to us at carerprogram@eatingdisorders.org.au or phone 1300 550 236.

Register for the Carer Coaching Program online

Follow the link below to fill out our online registration form.

Register now

What if I'm not eligible for the Carer Coaching Program?

If you’re not eligible for the Carer Coaching Program, please explore the other support options that EDV has on offer.

EDV offer a range of programs and resources for carers, families and loved ones, including:

  • EDV Hub – free, confidential information, service system navigation and support
  • Telehealth Counselling: Carers – Up to five free 30-45 minute sessions with a trained mental health worker, to help carers talk through and manage their carer role and own wellbeing
  • Telehealth Nurse – free service to assist carers with accessing treatment for a loved one, locating specialised eating disorder services and health professionals and provide information and support to help people work towards recovery. 
  • UPSKILL Carer Course – 6-week course designed to provide skills training for families and carers who are playing an active role in refeeding their child.  
  • RENEW Carer Course – 4-week, skills-based course for people whose loved one has been unwell for longer than two years and are not currently participating in family-led refeeding, but who wish to gain and renew skills to support them in their journey.
  • Carer resources page on our website – includes links to factsheets, videos and other support services
  • Carer workshopsEDV runs workshops for carers, focused on wellbeing, coping strategies, and problem solving skills. Please contact the EDV education team at education@eatingdisorders.org.au for more information.

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Our Carer Newsletter is written by carers, for carers. Each newsletter addresses common challenges faced by those who play a caring role and provides practical strategies and tips to manage them.

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Meet the Carer Coaching Team


Julia has extensive experience in carer peer support and has supported her own daughter through to recovery from an eating disorder.  She is passionate about sharing her lived-experience knowledge and helping carers navigate this difficult journey


Vicki has supported both her daughter and her sister through to recovery from an eating disorder.  Over the past 10 years she has continued to be involved in ED advocacy through education and awareness as well as providing general support to families who find themselves in the eating disorder world.   She has a particular passion for the power of families being involved in the recovery process and enjoys continually updating her knowledge through professional development in the area of family led re-feeding and the nuances involved in adapting for different temperament traits.

Zero tolerance towards violence

Eating Disorders Victoria (EDV) takes a zero-tolerance approach towards violence, aggression and/or violent threats. EDV has an obligation to provide a safe and healthy workplace where people are not subjected to aggression and/or violence.  This policy is in place for both our staff and our community.

In line with Safe Work Australia, violence is defined as:

  • Physical e.g. biting, scratching, hitting, kicking, pushing, grabbing, throwing objects, coughing or spitting on someone;
  • Psychological e.g. bullying, harassment, threats;
  • Verbal, written or online e.g.  abuse, yelling, name-calling, swearing, written correspondence including electronic means or online (such as via social media platforms).
  • One off or repeated incidents

Breaching of this policy can lead to termination of contact with EDV.

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