EDV’s Telehealth Counselling is a free phone and web based service available to Victorians who are concerned they may be experiencing, or are currently diagnosed with, an eating disorder.

You may be just beginning your help seeking journey, on a waitlist for treatment, looking to re-engage with support or struggling to access other options in the public or private health system. Our trained Counsellors offer an understanding and expert ear to talk to.

Carers and other support people are also encouraged to use this service to discuss their own wellbeing, coping strategies and ways to support their loved one.

Our Telehealth Counsellors are available for free, 30-minute check ins.

Support is provided via telephone or Zoom for up to 5 sessions. Available days are Mondays – Thursday. If you would like to link in for some support, please book your appointment below.

When you book an appointment for a support phone call check-in you can expect to receive safe, non-judgemental support from a qualified mental health counsellor. The call can be telephone or on Zoom and each session will last up to 30 minutes. The Telehealth Counsellor can help guide you and provide tailored information and support for your unique situation.

If you are seeking help with navigating and accessing eating disorder treatment services, we recommend booking an appointment with the EDV Telehealth Nurse service.

If you are an adult living in Victoria with an eating disorder or you are a parent/family member/friend who is caring for either a child or adult who has an eating disorder, you are able to connect and receive this service. No referral is required. If you, or someone you know, would like additional support from a mental health counsellor, please get in touch.

If you are under 16 years of age: We are very happy to receive phone calls and enquiries from people under the age of 16. However, we do require that you have an adult (someone over the age of 18) join you for your phone calls. This can be a family member, friend, clinician, school teacher/mental health worker, youth worker or a support person of your choosing. We do this to ensure that all conversations are clear and transparent and that you have someone to support you with both information and plans.

For callers under the age of 18: If the EDV worker you are speaking to is seriously worried about your safety or the safety of someone else they must, by law, try to keep everyone safe. This means they might have to share their concerns with someone else. Please talk to us about confidentiality to ensure you understand how this works.