EDV values transparency and trust. In most situations we will do our best to keep our conversations between you and your worker.
However, if there is a situation where you or someone else’s safety is at risk and we can’t guarantee your safety, we have a duty of care to respond. We will aim to work with you to agree to next steps and only share information that is relevant to keep you safe.
EDV values working in collaboration. We believe that it is best practice, that if others are involved with working with you, that we share information with them. This might be with another internal worker or program in EDV or with an external worker or team that you are engaged with.
If we believe that you are medically compromised and that your health and wellbeing are at risk – either on site or online – we will engage emergency services for support and intervention. Again, where possible we will work with you during this time however will act to ensure that appropriate care is received in an appropriate time.