How EDV can help - Eating Disorders Victoria
Home ~ My recovery journey ~ How EDV can help

How EDV can help

Home ~ My recovery journey ~ How EDV can help

This page explains the range of support services offered by EDV that can be accessed by Victorians looking for information and support around eating disorders.

We get it, because we've been there too

We know that recovery from an eating disorder is really hard, and is often not linear.

EDV’s services are informed by the lived experience of people who have experienced eating disorders and those that have cared for them. Many of our staff, volunteers and board members have lived experience of eating disorders.

We aim to provide empathetic and helpful support in everything that we do. Our range of services cover the breadth of the eating disorder journey, from first diagnosis to recovery, relapse and maintenance.


“What a fantastic service you offer to very concerned families. It is so appreciated.”

The EDV Hub is your first port of call when contacting Eating Disorders Victoria. The Hub is a free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them (family, friends, professionals etc.). We offer a safe place for you to seek information, openly discuss your experience with eating disorders and ask any questions you may have.

The main roles of EDV Hub are:

  • Information: we provide evidence based information to help people understand eating disorders. E.g. fact sheets, education about eating disorders.
  • Navigation: by listening carefully and asking questions we are able to connect people with the services and support that they may need for their recovery, or to assist someone. E.g. treatment options, links with GP, psychologist/dietitian, specialist eating disorder services, support groups.
  • Support: people come to EDV to help begin and maintain their recovery. We also provide support to families and friends. E.g. practicing telling someone, questions to ask.

Please note that we are not a crisis service. Crisis services with professional counsellors which can be contacted 24/7 via the following services

Lifeline – 13 11 14
Suicide Helpline – 1300 651 251
1800 Respect – 1800 737 732 (family violence or sexual assault)

If you are not in crisis but would like to speak to someone when the Hub is closed, please contact:

The Butterfly Foundation (8am-12am, 7-days) – 1800 33 4673



Contact the Hub

Fill out an online form, send an email or give us a call Mon – Fri 9.30am – 4.30pm on 1300 550 236.

Contact the Hub

Telehealth Nurse

The telehealth nurse service is a free support service that is available to any Victorian who is experiencing an eating disorder, or who is caring for someone with an eating disorder.

The telehealth nurse service is suitable for people who are currently on the eating disorder treatment journey and are looking for additional support to link in with services. The nurse actas a central point of contact to help people access services, locate specialized eating disorder health professionals, provide information and help people work towards recovery

Get in touch with the Telehealth Nurse

The telehealth nurse is available for consultations Tuesdays – Fridays. Bookings with the nurse are essential.

Learn more and book a consultation

Telehealth Counselling

Telehealth Counselling is a free support service that is available to any Victorian who is experiencing an eating disorder, or who is caring for someone with an eating disorder.

These phone-call or Zoom check-ins are designed to support you through distress and provide you with strategies to better cope. If you would like to link in with our Telehealth Counsellor for a chat, please make a booking using the link below.

Get in touch with a Telehealth Counsellor

EDV’s Telehealth Counsellor is available Mon – Thurs. Contact can be made via the booking form on the Telehealth Counselling page on our website.

Learn more

Peer Mentoring Program

“The best thing is meeting someone who has actually recovered from an ED, seeing that it is possible to live a fulfilling life and have a good relationship with food”.

The Peer Mentoring Program (PMP) support adults with an eating disorder upon discharge from a hospital inpatient unit or in transition out of an intensive day program. It provides one-on-one mentoring with an EDV employee who has recovered from an eating disorder.

Learn more about the Peer Mentoring Program

The Peer Mentoring Program is offered through a number of ’rounds’ in a year. Find out when our next intake for the program is.

Learn more

Carer Coaching

EDV Carer Coaching is a structured eight week program, designed to get families off to a good start with supporting their young person’s recovery from a restrictive eating disorder. The program is delivered by one of our experienced Carer Coaches who have their own lived experience of supporting a loved one to recovery.

Participants will attend up to eight weekly online sessions prior to commencing treatment with their specialist clinical team. These sessions will run for 60 minutes and carers will leave feeling more empowered and confident.

The program is suitable for families of young people (under the age of 19) who have been newly diagnosed with a restrictive eating disorder.

Learn more about EDV’s Carer Coaching Program

If you are a parent or carer of a young person with a newly diagnosed eating disorder, the Carer Coaching Program could be suitable for you. Find out by filling out a registration form on our Carer Coaching webpage.

Learn more

EDV Psychology

EDV run a private psychological clinic out of our consulting suites in Abbotsford, Victoria.

Our psychologists and mental health social workers help you create sustainable changes so you can live a healthy and fulfilling life. We work collaboratively with you to develop skills and coping strategies so you have the tools to sustain positive change for recovery.

We can also support parents, partners, siblings and relatives of someone with an eating disorder by making sense of what is happening and discussing strategies for self-care. Please note, EDV psychology does not offer diagnostic services; rather we look at what is going on for you and how we can help you make changes to improve your health and wellbeing.

Make an appointment with an EDV psychologist

We have a number of registered and clinical psychologists who are experienced in supporting people with eating disorders. Find out how to make an appointment at our clinic.

Learn more

EDV Dietetics

EDV run a private dietetics clinic out of our consulting suites in Abbotsford, Victoria.

Our dietetics service is suitable for anyone who wants to change their relationship with food and their body through receiving nutritional information, education and individually tailored dietary advice.

Make an appointment with an EDV dietitian

We currently have one dietitian who is available on Tuesdays, 9am to 5pm. Find out how to make an appointment at our clinic.

Learn more

Support Groups

EDV currently run a range of online support groups:

  • REACH – for people experiencing restrictive and compensatory behaviours
  • BEYOND – for people experiencing binge eating and compensatory behaviours
  • COSMO – for people experiencing an eating disorder and also having difficulties with other health conditions such as (but not limited to) alcohol or drug use, chronic pain, fibromyalgia, autism.
  • BLOOM – for people in the LGBTIQA+ community experiencing eating disorders
  • VIVA- for people with any eating disorder who identify as being in a larger body
  • rALLY Support Groups for parents and caregivers who are actively involved in the care of someone with an eating disorder (usually a child or young adult)
  • RENEW – for long term care givers who are looking for self-care strategies and support

To learn more and book your place, please see here.

Learn more about Support Groups

Support groups are a great way to connect with people going through similar journeys, however they can also be daunting to join. Find the answers to our FAQs on support groups.

Learn more

Community workshops and events

EDV run a range of workshops and events throughout the year that support people going through recovery, as well as people caring for loved ones. Examples of workshops and events include:

  • Pathways to Recovery, an eight week workshop for people going through recovery
  • Collaborative Caring Skills Workshop, a seven week workshop for carers designed by Professor Janet Treasure
  • Stories of Recovery events where Ambassadors share their experience of recovery from an eating disorder and answer audience questions

Workshops are regularly updated on our events page.

Find out what’s on

Visit out events page to see the latest workshops and events at EDV.

Visit events page

Newsletters, podcast, social media

EDV provide recovery information, support and advocacy across a range of online mediums.

Sign up to our three different newsletters at EDV.

  • ‘Sending Hope’ our fortnightly recovery newsletter. Focus on recovery topics and suited for people currently in or maintaining recovery.
  • Carers Newsletter, sent monthly. Focus on the experience of carers, with tips and support from our Carer Coaching team.
  • General e-news, sent monthly. For updates about what’s happening at EDV, sector news, job opportunities and more.

Sign up to our newsletters here

Get recovery inspiration and tools straight into your ears with our podcast.

Candid Conversations is a podcast that captures the knowledge and lived experience of the team here at EDV. Each episode looks at a different aspect of recovery. Suitable for people currently going through or maintaining recovery,  as well as carers and support people.

See below our episode on quasi recovery and find all episodes wherever you listen to your podcasts.

Don’t forget to follow us on social media!

We share latest news, recovery tools and tips, information carers, advocacy news and more on social media.

Find us on Instagram, facebook, Twitter, LinkedIn and TikTok!


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