A mental health worker such as a psychologist or mental health social worker is often a crucial part of the treatment team. Our team of highly qualified and experienced mental health professionals provide support specifically for people experiencing eating disorders, as well as for family and friends who are supporting a loved one.
Important information for new clients
What to expect at the EDV Clinic
“My psychologist helped me realise that I’m not the only one suffering through binge eating disorder- was a big step towards wellness.” – EDV client
Below we’ve answered some of the frequently asked questions about EDV’s mental health services.
Do I need a diagnosis?
No. You are welcome to access EDV psychology without a formal diagnosis. However if you are wanting to claim Medicare subsidies, you will need to discuss this with your GP who can provide either a Mental Health Treatment Plan or an Eating Disorder Plan. Find out more here.
How do I make an initial appointment?
- Call the EDV Hub on 1300 550 236 or
- Complete our online form and we will get in touch with you to discuss an appointment.
Please note prior to seeing a mental health clinician you will be required to complete a screen to determine if we are the most suitable service for you.
Who will I see?
We have a number of accredited mental health clinicians who are experienced in supporting people with eating disorders, and will match you with someone who best suits your needs. Find out more about the role of mental health clinicians here.
How many sessions can I have?
You are welcome to attend our services for as long as you need.
You may be eligible for Medicare rebates on your sessions if you qualify for an Eating Disorder Plan (EDP) or a Mental Health Care Plan (MHCP). Read more here.
If you have private health insurance you may be eligible for additional rebates depending on your provider.
How will it help me?
Our clinicians help you create sustainable changes so you can live a healthy and fulfilling life. We work collaboratively with you to develop skills and coping strategies so you have the tools to sustain positive change for recovery.
We can also support parents, partners, siblings and relatives of someone with an eating disorder by making sense of what is happening and discussing strategies for self-care. Please note, the service does not offer diagnostic services; rather we look at what is going on for you and how we can help you make changes to improve your health and wellbeing.
What are the fees?
|Professional||Recommended fee||EDV clinic fees||Medicare rebate|
|Clinical Psychologist||$260 (from the Australian Psychological Society)||$185||$128.40|
|Registered Psychologist||$260 (from the Australian Psychological Society)||$155||$87.45|
|$150 (from Australian Association of Social Workers)||$145||$77.10|
We understand that it can be difficult to afford ongoing therapy, and our fees are lower than those recommended by the Australian Psychological Society. Fees vary from $145 to $185 per session, depending on the type of clinician you see. You may be eligible for a Medicare rebate if you have a referral from a GP through an Eating Disorder Plan (EDP) or Mental Health Care Plan (MHCP). For more information on Medicare rebates see here.
All consultations run for 50-60 minutes, and fees are payable at the time of appointment. We accept cash, Visa and Mastercard. Medicare rebates are available at the time of payment with no need to submit your receipt.
A concession discount of $20 is available to full time students, and Health Care or Pension cardholders with proof of evidence.
Please note if you have a Medicare referral it is important that EDV receives this information prior to your appointment to avoid extra charges and for rebates to be processed on time.
Will my private health fund cover any of the cost?
That depends on your level of cover. Please consult your individual fund for further information.
What if I need to cancel or reschedule my appointment?
If you have to cancel your appointment at short notice, we are unable to offer your place to someone else. The following cancellation fees will apply:
0-24 hours notice: Full fee payable
24-48 hours notice: 50% of fee payable
Please call EDV reception on 1300 550 236 extension 111 if you need to cancel your appointment.
What will I be asked to agree to?
Make an appointment - new client
The EDV clinic is not taking referrals. We have reached capacity on the waitlist and cannot take new mental health or dietetics clients. We understand this may be disappointing so if you would like to speak with someone for some alternative ideas for support please contact the Hub, weekdays 9.30am to 4pm on 1300 550 236 or via our contact form.
Make an appointment - existing client
If you are an existing client you can make an appointment by calling EDV reception on 1300 550 236 extension 111.
Information for GPs
To support a client with a referral, we encourage you to use the Eating Disorder Care Plan template provided by the InsideOut Institute:
When complete, please send to:
Fax: (03) 9417 5787
Address: EDV Psychology or Eating Disorders Victoria
Level 2, CFC Community Centre
Corner Lulie & Abbot Sts, Abbotsford VIC 3067
Please note: Clients are required to do a screening with the EDV Hub before a referral is accepted into the system.
If you would like support finding an alternative mental health clinician for your patient, please contact the EDV Hub on 1300 550 236 or email email@example.com
Have you being attending sessions at the EDV clinic for mental health or dietetics support? We would love to hear about your experience.
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